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Orchard Supply Hardware closing all stores

So Sad to read this article in the MV Voice. What a great store, easy to get to and get back home. It had a happy feel and everything I needed. I got free SJ Giants tickets there and brought dozens of baseball fans during the week, and shared them with out-of-towners; it was […]

Customer Satisfaction – Cool Tools

Great customer support is important, but it can also be time-consuming and costly. Get Satisfaction aims to help by leveraging the strength of your user community and cutting down on repetitive support costs.

Get Satisfaction provides a forum where your customers can get answers to questions, solutions to problems, and submit feature and new product […]

Social Media – Talk to me!

Social Media Marketing University has a wealth of knowledge to send to you. They are great at training and helping us reach our customers. Thank you John Souza! Here is one of my favorite tip sheets, from the many they send out:

December 10th, 2012 | Tags: , , , , | Category: Building Skills, Ideas | Leave a comment