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What Consumers Want? It Pays to Know

Most shoppers won’t buy from e-retailers that don’t offer free returns

“North American online shoppers expect free shipping, as well as free returns. And, if a merchant’s return policies are not lenient enough, many will head to another merchant’s site or app. A majority (51.0%) of U.S. online shoppers and nearly as many Canadians […]

Extraordinary Success

Anyone can manifest extraordinary success for themselves by paying attention to these principles:

Customers are everything. Knowing what the customer wants, and acting on that knowledge, is the key to business success. Nothing else matters as much. There is no substitute for hard work. It is not luck, chance, or fate that makes a […]